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Frequently Asked Questions

Everything you need to know about our services and how we work.

General

What services does Devolgy offer?

We specialize in three core areas:

  • Cloud Infrastructure: AWS, Azure, and GCP solutions including migration, architecture design, and optimization
  • DevOps Engineering: CI/CD pipelines, Kubernetes orchestration, Infrastructure as Code, and automation
  • AI & Machine Learning: Custom ML models, AI-powered applications, and MLOps implementation
What industries do you work with?

We work across various industries including fintech, healthcare, e-commerce, SaaS, and enterprise technology. Our solutions are tailored to meet specific industry compliance requirements such as HIPAA, SOC2, PCI-DSS, and GDPR.

How do I get started with Devolgy?

Simply reach out through our contact form or email us at hello@devolgy.com. We'll schedule an initial consultation to understand your needs, discuss potential solutions, and provide a customized proposal. There's no obligation and the first consultation is always free.

Cloud Services

How long does a cloud migration take?

Migration timelines vary based on complexity and infrastructure size. A typical migration follows this timeline:

  • Small applications: 2-4 weeks
  • Medium enterprises: 2-3 months
  • Large enterprises: 4-6 months

We conduct a thorough assessment during the planning phase to provide accurate timelines for your specific needs.

Can you help reduce our cloud costs?

Absolutely. Our clients typically see 30-50% cost reduction through our FinOps practices. We achieve this through right-sizing resources, implementing auto-scaling, leveraging reserved instances and savings plans, eliminating unused resources, and architecting for cost efficiency.

Do you support multi-cloud strategies?

Yes, we have extensive experience designing and managing multi-cloud architectures across AWS, Azure, and GCP. We help you leverage the best features of each platform while maintaining consistency, security, and operational efficiency.

DevOps & Infrastructure

What CI/CD tools do you work with?

We work with a wide range of CI/CD tools including GitLab CI/CD, GitHub Actions, Jenkins, CircleCI, AWS CodePipeline, Azure DevOps, ArgoCD, and Flux. We'll recommend the best fit for your tech stack and team.

Can you help with Kubernetes migration?

Yes, Kubernetes is our specialty. We help containerize applications, migrate to managed Kubernetes services (EKS, AKS, GKE), set up GitOps workflows, implement monitoring and logging, and provide ongoing optimization and support.

What is Infrastructure as Code and why do I need it?

Infrastructure as Code (IaC) means managing your infrastructure through code rather than manual processes. Benefits include version control for infrastructure, consistent and repeatable deployments, faster provisioning, reduced human error, and easier disaster recovery. We primarily use Terraform and CloudFormation for IaC implementations.

Pricing & Engagement

How do you price your services?

We offer flexible pricing models to fit different needs:

  • Project-based: Fixed price for defined scope and deliverables
  • Time & Materials: Hourly or daily rates for ongoing work
  • Retainer: Monthly engagement for continuous support and optimization

Contact us for a custom quote based on your specific requirements.

Do you offer ongoing support after project completion?

Yes, we offer 24/7 managed services and support packages. This includes monitoring, incident response, performance optimization, security updates, and regular infrastructure reviews. We can also train your team to manage the infrastructure independently if preferred.

What is your typical response time for support requests?

Response times depend on your support tier:

  • Critical issues: 15 minutes to 1 hour
  • High priority: 2-4 hours
  • Medium priority: Same business day
  • Low priority: Within 48 hours

Security & Compliance

How do you ensure security in cloud deployments?

Security is built into every layer of our solutions. We implement principle of least privilege, encryption at rest and in transit, regular security audits and penetration testing, automated vulnerability scanning, multi-factor authentication, and network segmentation and firewalls. All our solutions follow industry best practices and compliance standards.

Can you help with compliance certifications?

Yes, we have experience implementing infrastructure for SOC2, HIPAA, PCI-DSS, GDPR, and ISO 27001 compliance. We can help architect compliant infrastructure, document security controls, prepare for audits, and implement continuous compliance monitoring.

Still Have Questions?

We're here to help. Reach out to our team for personalized answers.